top of page
  • Are your products suitable for sensitive skin?
    Many of our products are formulated specifically for sensitive skin types. However, we recommend checking the product descriptions or consulting with us for personalized recommendations.
  • How can I know if a product is right for me?
    We offer detailed product descriptions and ingredient lists on our website. You can also reach out to us for personalized recommendations based on your skin type and concerns.
  • Do you offer international shipping?
    Yes, we offer international shipping to many countries. Shipping costs and delivery times may vary depending on your location.
  • Do you test on animals?
    No, we are proud to be cruelty-free. We do not conduct any animal testing, nor do we use suppliers who test on animals.
  • What is your return policy?
    We want you to be completely satisfied with your purchase. If you are not happy with your order, please contact us within 7 days of receipt for assistance.
  • What is the shelf life of your products?
    Although the shelf life of our products vary depending on the product type, they usually have a longer shelf life. We recommend storing them in a cool, dry place away from direct sunlight to maintain their efficacy.
  • Are your packaging materials recyclable?
    We strive to use eco-friendly packaging materials that are recyclable or biodegradable whenever possible. Please check our packaging details for specific product information.
  • Where are your products made?
    Our products are made in Italy. Our organic shea butter is imported from Ghana and other west African countries. Some of our products are packaged locally in Dubai, UAE, using sustainable practices and ethical sourcing of ingredients whenever possible.
  • Are your Shea products really organic?
    Yes, all our shea butter products are organic, imported from Western Africa. We carefully select natural ingredients and avoid synthetic additives.
  • Do you use any synthetic fragrances or colors?
    No, we do not use synthetic fragrances or colors in our products. The scents and colors come from natural, plant-based sources.
bottom of page